Things To Know Frequently Asked Questions
Fill out the create a new card subscription form online. Click Here.
No, it is absolutely free. We rely on donations from supporters to help us fulfill our mission.
Yes, absolutely. Sign up here.
We will mail cards once a month for the amount of time you specify for the subscription period. If you choose the option “One time card only,” we will only mail one card, one time only. You will be notified by email when the card service subscription period is about to end with the option to renew.
Our goal is to mail the cards around the 15th of each month.
If you signed up between the 1‑10th of the month, the first card will be mailed in the current month. If you signed up after the 10th, the card service will begin the following month. You will be notified by email 3-5 days before the card is mailed. Our goal is to mail the cards around the middle of each month.
You get to choose at the time you sign up whether you want the person to know you are the one who signed them up to receive cards. An insert will be included with the first card mailed, letting the recipient know the cards were requested on your behalf. If you wish to remain anonymous, select the box when you sign up. We will never disclose your name if you choose anonymous.
There are three ways you can renew:
- Renew online here.
- Email us at [email protected] to let us know.
- Reply to the monthly email you receive from Send A Smile Today, 3-5 days before the cards are mailed each month.
There are four ways you can cancel:
- Cancel online here.
- Email us at [email protected] to let us know.
- Reply to the monthly email you receive from Send A Smile Today, 3-5 days before the cards are mailed each month.
- The card service cancels automatically when the subscription period ends and is not renewed.
There are two ways you can change the address:
- Change address online here.
- Email us at [email protected] to let us know.
Check out how to get involved.
Yes, absolutely. We can provide you with greeting cards, envelopes, envelope seals & inserts to give to your patient. The inserts let the patient know how they can sign up with Send A Smile Today® to receive additional monthly greeting cards mailed straight to their mailbox. We can also provide you with Send A Smile Today® brochures. Email us at [email protected] to request greeting cards or brochures.
We will never share the personal information you provide to us. Click Here for our privacy policy.
Send A Smile Today® was founded in 2013 by Kim Whitehouse, a cancer survivor. In May 2011, at the age of 38 with a husband, 6-year-old daughter, and 9-year-old son, Kim was diagnosed with breast cancer. Kim realizes that not all people going through cancer treatment have the same support that she had. This is why Kim created Send A Smile Today®. She wants to provide hope, love, and support to others going through cancer to let them know that others are thinking about them during this difficult time. Click Here to read more about Kim.
We only accept A9 self-sealing envelopes size 5 3/4" x 8 3/4". Learn More.